FAQs
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Frequently Asked Questions:


1. How can I activate my savings account?

To activate your existing savings account visit your account holding branch


2. Do I get a savings book for the 2in1 savings account?

No, a statement will be posted at the end of the month.

3. Can I obtain an Overdraft from the 2in1 current account?

No.

4. What is the minimum balance to be maintained in a 2in1 account?

 

A minimum balance of LKR 2,000/- in the savings account and a minimum credit balance of LKR 10,000/- in the current account all the time.

 

 

 

 

 

Products Tags: 2in1 Account

5. Do I get a ATM card with my savings account?

Yes.

6. How can I update my details?

Hand over the details to be updated to your account holding branch.

7. Can I receive my Savings Statement online?

Yes. Visit e-statement page for more details.


8. Once my first passbook finished from where can I get the second one?

You can get it from any Seylan Bank Branch.

9. What is Mega Raward and how can I qualify for it?

Please follow the link Mega Rewards


10. How do you calculate interest on Seylan Savings Accounts?

Interests are calculated daily and credited monthly.

11. How do I activate my savings account?

To activate your existing savings accounts visit your account holding branch along with your passbook & identity.

12. How do I get an interest for the 2in1 savings account?

Interest would be calculated on the closing balance of the Savings Account on a daily basis and credited to the Savings Account weekly.

13. What are the reasons for closing the 2in1 account?

  • Not maintaining the minimum balance in the Current Account (Rs 10,000/ at present) consecutively for more than three months or neglecting the account.
  • Prior to the closure of the accounts, a reasonable notice will be given for both accounts.

14. Could I obtain an ATM card for the 2in1 accounts?

Yes.

15. Will I be eligible for Seylan Sure benefits?

Yes.

16. When I open the 2in1 current account do I need to be introduced to the bank?

Yes.

17. What is the minimum deposit to open a ‘Seylan Tikiri’ account ?

The account can be opened with an initial deposit of Rs.500/- at any Seylan Bank branch.

18. What is the minimum age limit to open a Tikiri Account?

A ‘Seylan Tikiri’ account can be opened for children below 15 years of age.

19. What are the documents needed to open a Tikiri Account?

  • A copy of the Birth Certificate has to be produced along with the Tikiri mandate.
  • Valid Identity card/ Driving License/ Passport of the parent or guardian.

20. How to make Deposits to a ‘Seylan Tikiri’ account?

  • Cash
  • Cheques
  • Internet Banking Transfers
  • Standing Orders
  • "SeylanTikiri" Gift Vouchers
  • SLIPS transfer
  • Remittances

21. Can Tikiri accounts be opened jointly?

These accounts will be opened in the name of the child. Joint accounts will not be permitted.

22. What is the initial deposit to open Accelerate Savings Account?

LKR 7,500.00

23. Can joint parties open Accelerate savings?

Yes (both parties should be salaried)

24. Is Accelerate Savings account entitled for Mega Rewards scheme?

Yes

25. Accelerate A/C, What are the category names based on Salary amount?

Below LKR 50,000.00 Entry
LKR 50,000 - LKR 150,000.00 Plus
LKR 150,000 - LKR 300,000.00 Prime
LKR 300,000.00 & above Premier

 

26. What are the benefits of an Accelerate Savings holder receiving other than a normal savings holder?

  • Exclusive merchant offers with Branded Debit Card
  • Branded Credit Card
  • Free ATM withdrawal on Seylan and other banks 
  • Customized hotline and Doorstep valuation service for Leasing
  • Special rate for loans and Leasing (Prime & Premier categories only)

27. Do I entitle for a loan after remitting the 03 salaries to Accelerate account?

Yes, subject to the credit evaluation and listed companies of the bank.

28. Should I maintain any minimum balance in the Accelerate account?

No. 

29. Accelerate A/C , Can I apply for a passbook?

No, only statement accounts

30. Accelerate A/C, What will happen if my salary increases?

We upgrade to the next upper category according to the salary slab. 

31. Accelerate A/C , Do I get any additional interest?

No, normal savings rate is applied.