18th, November, 2022

Online convenience further enhanced with revamped Seylan Mobile Banking App

Gamika De Silva - Assistant General Manager, Marketing & Sales, Chaminda Senewiratne - Head of Digital Banking - Channels

Colombo, 14 November, 2022 – Seylan Bank, the Bank with a Heart, has enhanced its mobile banking app with features that ensure better security and further convenience to its customers. With mobility being severely affected under current circumstances, the upgraded app will be an ideal solution to conduct regular banking transactions from any location.

The latest version of the app is in-built with a convenient user interface that can provide an enhanced user experience. It includes biometric authentication for login through fingerprint and face identification providing more secure access to the account details. The secure in-App password self-reset option gives the user the ability to setup a new password from the app itself. Cutting down on the need to visit branches for account openings, the latest version allows users to open Current and Savings accounts and Fixed Deposits online, making the process much more convenient. In addition, the in-built map can be used to easily locate Seylan Bank branches, ATMs, CDM and CDK points.

Speaking about the revamped version, Chaminda Senewiratne, Head of Digital Banking - Channels at Seylan Bank stated, “The Seylan Mobile Banking App has been upgraded to provide better customer experience with additional features as well as enhanced customer security. As we face many challenges in our day to day life, this enhancement to the Mobile Banking App will ease the stress of carrying out banking transactions. We at Seylan focus clearly on customer requirements, and based on their valued feedback and suggestions, Seylan digital banking services are constantly updated to new levels of convenience. Accessible on many platforms, Seylan is  committed to provide these digital services securely and conveniently to customers of all walks of life, and not limit to one segment”

Seylan customers also have access to several other services on the mobile app including viewing their fund transfer history, report lost or stolen cards, creating favorite beneficiaries and billers for future payments, creating nick names for your accounts and many more timely features to enhance customer experience. It further provides the ability to view existing fixed deposit, loans and calculate interest rates according to the product consumed. 

“For us at Seylan, ensuring that we meet the needs of our customer is always priority. We look at all the aspects through which we can make our products and services accessible, convenient and safe. Revamping the Seylan Mobile App is essential to enable our customers the access to banking services24/7, on the go,” added Gamika De Silva, Assistant General Manager, Marketing and Sales at Seylan Bank.

The existing Seylan Mobile Banking App can be updated to the latest version through Google Play Store or Apple App Store, for a better and safer mobile banking experience.