Evolving its products & services to amplify and enhance customer experiences and convenience, Seylan Bank introduced
‘Seylan Merchant Portal’, the first fully-fledged multipurpose Digital Payment Platform in Sri Lanka. The payment
platform is fully customizable to suit individual needs and can be enabled within a day- taking digital transaction
platforms in Sri Lanka to new heights.
Understanding the continuous developmental requirements of the SME sector in Sri Lanka, Seylan Bank continues to
extend their support through continuous innovations targeted at enabling the SME sector. By providing SMEs and MSMEs a
new and improved payment platform ideal for easy, accessible, safe and convenient online payment transactions, Seylan
Bank aims to maximize customer convenience through innovative digital transformations.
Through this digital initiative, Seylan Bank intends to benefit merchants with a website or without a website that do
not have an online payment acceptance mechanism, social media-based business page owners and shop owners looking to
enable digital transactions within the business.
Being at the forefront of modern digital trade in the Banking sector of Sri Lanka, team Seylan believes in enabling
the business community and entrepreneurs of the nation with tools to suit modern-day digital trading. The platform is
designed to suit both small and medium scale business owners such as beauty parlors, food delivery services, small
guest houses, social media-based merchants and other traditional operations such as schools, insurance companies,
automobile service centers and many more. It is a platform designed for anyone who finds the entry barrier too high to
accept card-based transactions, and for merchants who frequently face risks when trading under the “Cash on Delivery”
Speaking on the latest introduction to Seylan’s Digital portfolio, Chaminda Senewiratne, Head of Digital Banking,
said; “We understand the importance of introducing Banking services and tools that enable our customers to progress
with the current market trends. Modern-day trading is steadily moving towards digital, non-physical touch points-
focusing mainly on customer convenience and accessibility. Analyzing and adapting these trends, team Seylan formulated
a fully-fledged digital payment platform that allows small and medium scale merchants to customize their payment
acceptance requirements according to individual business needs. This service requires no integration, it is a
virtually ‘Ready-To-Sell’ platform where set-up costs are low and can be enabled within a day for the first time in
Sri Lanka. Through this payment platform, we aim to develop a bridge between our consumers and SME’s, maximizing user
convenience. Seylan Bank will continue to upgrade and enhance digital products and services focusing on customer
convenience and experience in times to come”.
The Seylan Merchant Portal supports both Visa & MasterCard payments and is equally responsive on mobiles and desktops
with a ‘one-time’ integration for future upgrades. The infrastructure has a user-friendly back-end with detailed
real-time reports, a 256 Bit SSL Secured & PCI certified payment gateway for maximum safety and a 24/7 technical
assistance & a contact center help desk facility to assist with all queries and issues.
Providing merchants with a fully customizable payment acceptance platform, the merchant portal allows them to easily
integrate the system to individual websites. The system can handle payments seamlessly with a Single Click and perform
multiple payment requests, send out reminders to customers and collect advances for bookings or events. Payment
initiations can be made via e-mail or SMS and secure payment links can be shared through any messenger app.
Additionally, attractive dashboard insights can be viewed on a real-time - daily, weekly, monthly or annual basis.
Further simplifying the accounting process for business owners; the payment portal has report exporting facilities for
reconciliations and payment management through different user levels (Finance controller, Cashier).
As the Bank with a Heart, Seylan’s vision to enable and empower Sri Lankans with tools to face the future of Digital
Economy is further established with this latest digital portal. For more information on products & services, please