Internet Banking Login

FAQ

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How will I get to know about the Debit card promotions?

It will be communicated through media advertisements & SMS alerts.

From where can I collect my Import documents?

Visit any of our Branches

Are SFIDA customers entitled for Hotel Package?

Yes

Where can I handover my Export documents

You can handover to any Seylan Bank Branch or to the Head Office Exports Department

What is the minimum age limit to open a Tikiri Account?

A ‘Seylan Tikiri’ account can be opened for children below 15 years of age.

My Employment is not in the Banks Approval Employment List. Can my loan be considered?

Please call our Personal Banking Unit on 011-2456966 / 011-2456962, and check with them before applying.

Can the Tikiri Accounts be closed / transferred to other Banks by giving instructions to any Branch.

No. It should be processed only from the account holding Branch

Can I repatriate my investments made in Sri Lanka back to my home country?

Yes, this could be done if you have made the original investment through SIA

What are the transactions for which I will get charged for SMS alerts ?

  • Each alert over and above 10 SMS alerts on Current and Saving accounts will be charged Rs. 1/- per SMS.

What are the facilities I could obtain from a fixed deposit?

a. Instant Credit Card – 90% of the deposit value as an under-lien
b. Cash Back Loan - 90% of the deposit value as an under-lien