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FAQ

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How long will it take to obtain a Seylan Visa Debit Card?

The Visa Debit Card is now offered over the counter as an “Instant” Card at the time you open an account.

How can I make my investments in financial instruments through SIA?

Investments in Lankan Rupees or any designated foreign currency is possible in Seylan Bank and in Lankan Rupees if in government securities

If you have utilized the vouchers, value will be recovered. If not you have to hand over the 12 vouchers issued by the bank.

The interest you need to pay for outstanding unsettled amount will be less than the rate applicable for others.

What if I lose my Seylan Credit Card?

Loss of cards should be reported immediately to Seylan Card Centre on24 Hour hotline2 00 88 88and follow up with a letter. The cardholder will not be liable for any transactions performed subsequent to informing the loss of the card to the Bank.

How can I get to know the status of the LC opening?

Notified through email

If I deposit LKR 500,000/- can I claim for all the gifts ?

Yes.

Where can I handover my Export documents

You can handover to any Seylan Bank Branch or to the Head Office Exports Department

What are the necessary document for Company to grant Seylan Leasing?

  • Memorandum and article of association 
  • Copy of certificate of business registration/ incorporation
  • A letter authorizing Seylan bank PLC to obtain reference from your   bankers
  • Copy of latest form 48filed with registrar of companies.
  • Turnover taxpaying –in –slips for the current year.
  • Debtor’s age analysis
  • Certificate of borrowing.
  • Particular of bank account of the parties intend to incorporate as acceptors to the proposed facility.
  • Board resolution for the proposed facility.
  • Trade references. 

Will any monthly installment change with any interest rate revision?

No. All loans are fixed at the approved interest rate for the entire loan period.

What if I lost the card?

Loss of VISA cards should be reported immediately to Seylan Card Centre to the 24 Hours hotline number 2 00 88 88and follow up with a letter. The cardholder will not be liable for any transactions performed subsequent to informing the loss of the card to the Bank.