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FAQ

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My Existing loan commitment is more than 40% of my salary. But I get overtime and other income and can pay another loan. Can I apply for a Personal Loan?

No. Not under this scheme. Only Fixed income is taken into consideration.

Could I obtain a card from any branch?

You can obtain a card from any Branch of your preference /Convenience

Can I remit the funds in the NRNNFA to another country without any restrictions?

Yes, outward remittances are permitted

If I pre-mature uplift the Seylan Shakthi/ Seylan 5 Star Fixed Deposit, do I have to pay for the value of utility vouchers?

If you have utilized the vouchers, value will be recovered. If not you have to hand over the 12 vouchers issued by the bank.

How long will it take to obtain a Seylan Visa Credit Card?

It will take a minimum of 7 working days and maximum of 12 working days once the relevant documents are handed to the branch/ sales officer

From where can I collect my Import documents?

Visit any of our Branches

How to obtain gifts from a Tikiri account?

The ‘Seylan Tikiri’ passbook has to be presented to the branch to claim gifts.

Can I get a Status Report on a new buyer?

Yes, we arrange Status Reports through the Exports Department

What are the necessary document for an individual’s leasing facility?

  • Copy of identification (NIC/PP/DL) 
  • Salary slip. 
  • Letter from employer confirming salary. 
  • Last six months’ bank statements. If a saving account, copy of saving passbook)

My Employment is not in the Banks Approval Employment List. Can my loan be considered?

Please call our Personal Banking Unit on 011-2456966 / 011-2456962, and check with them before applying.