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FAQ

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If I am out of the country what will be the procedure?

The original document s should be submitted within 3Months from the event date.

Is Insurance required for the loan?

Yes
  • Title insurance (if needed)
  • Mortgage protection policy
  • Fire insurance

What Benefits Can I Derive by Investing in Repos?

  • Easy to convert to money even before maturity by discounting.
  • Ability to use as a collateral.
  • No withholding tax.
  • You will receive an attractive rate of return.

Who can open the account?

a. Sri Lankans employed abroad.
b. Sri Lankans that maintain FCY balances with other banks who wish to open a second account.
c. Non- Nationals of Sri Lankan origin who are resident abroad.
d. Non-nationals or Non- resident (individuals) who are keen to open SFIDA account.

Am I entitled for E-COM facility?

Yes, it is automatically activated with a minimum daily limit of USD 2500/- if you do not wish to avail of this facility, you can deactivate the service by logging onto your own Web portal or call up the call centre.

What if I lose my Seylan Visa Debit Card?

Loss of VISA cards should be reported immediately to Seylan Card Centre on 24 Hour hotline +94 11 2 008 888 and follow up with a letter. The cardholder will not be liable for any transactions performed subsequent to informing the loss of the card to the Bank.

Who can open a Tikiri Account for a child?

- Parent
- Guardian