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FAQ

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If I deposit LKR 500,000/- can I claim for all the gifts ?

Yes.

What amount will make me eligible for the hotel package.?

If you maintain 25,000/- USD or equal or above.

How many days will it take to grant a leasing facility (Processing period)?

  • How many days will it take to grant a leasing facility (Processing period)?

How do I get an interest for the 2in1 savings account?

Interest would be calculated on the closing balance of the Savings Account on a daily basis and credited to the Savings Account weekly.

What if I lost the card?

Loss of VISA cards should be reported immediately to Seylan Card Centre to the 24 Hours hotline number 2 00 88 88and follow up with a letter. The cardholder will not be liable for any transactions performed subsequent to informing the loss of the card to the Bank.

What is the minimum age limit to open a Tikiri Account?

A ‘Seylan Tikiri’ account can be opened for children below 15 years of age

Benefit Categories and Reward Amounts

Reward Categories

Reward Amounts (Rs)

Minimum account balance (USD)

500-
1,000

1,001-
2,500

2,501-
5,000

5,001-
7,500

7,501-10,000

10,001-25,000

25,001-50,000

50,001 & above

Marriage

10,000

15,000

20,000

25,000

30,000

35,000

40,000

40,000

Childbirth

15,000

20,000

25,000

30,000

35,000

35,000

35,000

35,000

Surgery at Private hospital

10,000

20,000

30,000

50,000

70,000

80,000

100,000

100,000

Cataract Surgery

5,000

7,500

10,000

15.000

20,000

25,000

25,000

25,000

Reimbursement of SLBFE fee

3,000

4,000

6,000

8,000

10,000

10,000

10,000

10,000

Hotel stay(Offered once every two years)

N/A

N/A

N/A

N/A

N/A

N/A

1day - Full Board for 2 persons in a star class hotel

2 days – Full Board for 2 persons in a star class hotel

What if I lose my Seylan Credit Card?

Loss of cards should be reported immediately to Seylan Card Centre on24 Hour hotline2 00 88 88and follow up with a letter. The cardholder will not be liable for any transactions performed subsequent to informing the loss of the card to the Bank.

What is the interest I am eligible to get?

It will be the interest given to any foreign currency of the Seylan bank.

In case the customer does not prefer the Gift, can they request to credit the value of the Gifts to the Tikiri account ?

Yes.  The specified values can be credited to the account on the request of the parent  / guardian