Internet Banking Login

FAQ

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Who are immediate family members?

a. If married – Spouse and unmarried children below 18 years.
b. If unmarried/ divorced – Parents and unmarried siblings below 18 years.

How long will it take to obtain a Seylan Visa Credit Card?

It will take a minimum of 7 working days and maximum of 12 working days once the relevant documents are handed to the branch/ sales officer

What are the documents required to open a FCAISPE if I am an employee?

A letter from an employer stating the employee is directly involved in projects carried out by the employer which are exempt under the Inland Revenue Act No. 10 of 2006 and is paid for his services in foreign currency received from those projects.

If I deposit LKR 500,000/- can I claim for all the gifts ?

Yes.

Up to what is the age can I claim the life policy?

Up to 70, years.

What are the necessary document for an individual’s leasing facility?

  • Copy of identification (NIC/PP/DL) 
  • Salary slip. 
  • Letter from employer confirming salary. 
  • Last six months’ bank statements. If a saving account, copy of saving passbook)

What are the documents need to open a fixed deposit?

National Identity card or in the absence of it a valid driving license or valid passport containing the national identity card number. If the address differs from the given document a billing proof not less than 3 months should be submitted.

What if I lost the card?

Loss of VISA cards should be reported immediately to Seylan Card Centre to the 24 Hours hotline number 2 00 88 88and follow up with a letter. The cardholder will not be liable for any transactions performed subsequent to informing the loss of the card to the Bank.

What is the minimum age limit to open a Tikiri Account?

A ‘Seylan Tikiri’ account can be opened for children below 15 years of age

Benefit Categories and Reward Amounts

Reward Categories

Reward Amounts (Rs)

Minimum account balance (USD)

500-
1,000

1,001-
2,500

2,501-
5,000

5,001-
7,500

7,501-10,000

10,001-25,000

25,001-50,000

50,001 & above

Marriage

10,000

15,000

20,000

25,000

30,000

35,000

40,000

40,000

Childbirth

15,000

20,000

25,000

30,000

35,000

35,000

35,000

35,000

Surgery at Private hospital

10,000

20,000

30,000

50,000

70,000

80,000

100,000

100,000

Cataract Surgery

5,000

7,500

10,000

15.000

20,000

25,000

25,000

25,000

Reimbursement of SLBFE fee

3,000

4,000

6,000

8,000

10,000

10,000

10,000

10,000

Hotel stay(Offered once every two years)

N/A

N/A

N/A

N/A

N/A

N/A

1day - Full Board for 2 persons in a star class hotel

2 days – Full Board for 2 persons in a star class hotel