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FAQ

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How do I get an interest for the 2in1 savings account?

Interest would be calculated on the closing balance of the Savings Account on a daily basis and credited to the Savings Account weekly.

How long will it take to obtain a Seylan Visa Debit Card?

The Visa Debit Card is now offered over the counter as an “Instant” Card at the time you open an account.

What is the minimum deposit to open a ‘Seylan Tikiri’ account ?

The account can be opened with an initial deposit of Rs.500/- at any Seylan Bank branch.

Who are immediate family members?

a. If married – Spouse and unmarried children below 18 years.
b. If unmarried/ divorced – Parents and unmarried siblings below 18 years.

What if I lose my Seylan Credit Card?

Loss of cards should be reported immediately to Seylan Card Centre on24 Hour hotline2 00 88 88and follow up with a letter. The cardholder will not be liable for any transactions performed subsequent to informing the loss of the card to the Bank.

What is the interest I am eligible to get?

It will be the interest given to any foreign currency of the Seylan bank.

In case the customer does not prefer the Gift, can they request to credit the value of the Gifts to the Tikiri account ?

Yes.  The specified values can be credited to the account on the request of the parent  / guardian

Up to what is the age can I claim the life policy?

Up to 70, years.

What are the necessary document for an individual’s leasing facility?

  • Copy of identification (NIC/PP/DL) 
  • Salary slip. 
  • Letter from employer confirming salary. 
  • Last six months’ bank statements. If a saving account, copy of saving passbook)

What are the documents need to open a fixed deposit?

National Identity card or in the absence of it a valid driving license or valid passport containing the national identity card number. If the address differs from the given document a billing proof not less than 3 months should be submitted.