Internet Banking

FAQ

l

How do I save in a 2in1 account?

The amount in excess of Rs 10,000/- lying in the current account would be transferred automatically to the matching Savings Account, at the end of the day.

Can I obtain an Overdraft from the 2in1 current account?

No.

Do I get a savings book for the 2in1 savings account?

No, a statement will be posted at the end of the month.

What are the reasons for closing the 2in1 account?

Not maintaining the minimum balance in the Current Account (Rs 10,000/ at present) consecutively for more than three months or neglecting the account.

Prior to the closure of the accounts a reasonable notice will be given for both accounts.

Could I obtain an ATM card for the 2in1 accounts?

Yes.

Will I be eligible for Seylan Sure benefits?

Yes.

When I open the 2in1 current account do I need to be introduced to the bank?

Yes.

Who are the Eligible Accounts?

a. Non Resident Foreign Currency Accounts-(NRFC)
b. Resident Foreign Currency Accounts –(RFC)
c. Special Foreign Investment Deposit Account- (SFIDA)- Only for Holiday Package

How do I deactivate /reactivate a card?

The call centre provides you with a hotline- 011- 2008888 which is 24hour service. You can call this number for any service

How long will it take to obtain a Seylan Visa Debit Card?

The Visa Debit Card is now offered over the counter as an “Instant” Card at the time you open an account.

Pages