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FAQ

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How do I save in a 2in1 account?

The amount in excess of Rs 10,000/- lying in the current account would be transferred automatically to the matching Savings Account, at the end of the day.

Can I obtain an Overdraft from the 2in1 current account?

No.

Do I get a savings book for the 2in1 savings account?

No, a statement will be posted at the end of the month.

What are the reasons for closing the 2in1 account?

Not maintaining the minimum balance in the Current Account (Rs 10,000/ at present) consecutively for more than three months or neglecting the account.

Prior to the closure of the accounts a reasonable notice will be given for both accounts.

Could I obtain an ATM card for the 2in1 accounts?

Yes.

Will I be eligible for Seylan Sure benefits?

Yes.

When I open the 2in1 current account do I need to be introduced to the bank?

Yes.

How do I deactivate /reactivate a card?

The call centre provides you with a hotline- 011- 2008888 which is 24hour service. You can call this number for any service

How long will it take to obtain a Seylan Visa Debit Card?

The Visa Debit Card is now offered over the counter as an “Instant” Card at the time you open an account.

What is the minimum amount of a Tikiri Gift voucher?

LKR 500/-

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